Frequently Asked Questions
- Chaps & Pants
- How should my chaps fit?
- What does braided or not braided mean?
- What about the hem on my chaps or pants?
- Why do I need to give my measurements for chaps? Can't I just say I need a large?
- Are the chaps lined?
- Which are better, overpants or chaps?
- Why do I need to measure to the floor?
- Are braided chaps for women only?
- How do I put on my chaps?
- Jackets
- Sizing
- About Leather
- Custom Orders
- Returns & Exchanges
- Miscellaneous
- Chaps & Pants
- How should my chaps fit?
You should be able to comfortably tighten the belt, without having to put it on the first or last hole, or by letting out the lacing in the back no more than a few inches. At your thighs your chaps should be snug, but not to the degree that they cause discomfort. Wearing your riding boots, your chaps should nick the floor on the inside of your boot. Remember that your chaps will conform to your body over time; a fit that is a bit snug initially is preferable to one that is too loose.
- What does braided and not braided mean?
Our braided chaps have a thin line of braided piping that goes around the waist (yoke) of the chaps. Our plain (unbraided) chaps do not have the braided piping.
- What about the hem on my chaps or pants?
Leather does not need to be hemmed as it will not fray like fabric does.
- Why do I need to give my measurements for chaps? Can't I just say I need a large?
To ensure that you get the best possible fit on the first try. We have found that people who do not give measurements and guess at their size are often unsatisfied with the fit of their chaps.
- Are the chaps lined?
Yes, our Men's and Women's Lined Motorcycle Chaps have a quilted lining that runs from the belt down to the first snap on the legs. Our standard motorcycle chaps come unlined.
- Which are better, overpants or chaps?
Overpants offer greater protection in a crash and from wind and water. However, chaps are lighter and easier to wear. Many people find that they get all the protection that they want with chaps while others want to be a little warmer.
- Why do I need to measure to the floor?
- Are braided chaps for women only?
- How do I put on my chaps?
We recommend reading this article from our blog: A must read for any new chaps wearer.
- How should my chaps fit?
- Jackets
- Does the liner go down the sleeves?
If a jacket is described as having a "full sleeve" liner, it does in fact extend down the sleeves. However, if a jacket has a "vest liner" it does not. All of our jackets have a nylon shell lining the interior of the sleeve regardless of liner type.
- Do your jackets have armor?
No. However, we recommend you consider TPRO's Forcefield Undergarment if you want to be armored while wearing our jackets.
Some of our jackets, like our Men's Commander Motorcycle Jacket and Men's Vented Bomber Jacket have provisional pockets that give you the option of using armor, but do not include armor.
- Does the liner go down the sleeves?
- Sizing
- How much longer is a long?
For jackets it is 2" longer in the sleeves and the body. For vests, it is 2" longer in length. For chaps, it is 2" longer.
- Why do I need to measure to the floor?
When you sit your chaps/pants ride up. It's important to make sure that your chaps are long enough when sitting down that wind doesn't blow up your leg. If they are too short you can not do anything to lengthen them, but if they are too long you can alter them by cutting them to the length that you want. Only alter the length once you are sure that they fit you everywhere else. Please note that once your chaps/pants have been altered, they may not be returned for exchange or refund.
- Is your sizing standard to other companies'?
No, most companies size their garments differently. That is why we often ask for measurements. Many of our patterns were developed 20+ years ago.
- Do you carry children's sizes?
No.
- How much longer is a long?
- About Leather
- What does naked leather mean?
The grain of the hide is unaltered and has only been dyed. Only the highest quality hides can be used to make naked leather. Lesser hides are corrected by sanding to remove imperfections. More Information »
- What does drum dyed mean?
It means the leather was immersed in a drum of dye and tumbled. This method provided the most even and permanent dying that will not bleed. More Information »
- What are the benefits of heavy leather?
Heavy leather provides more protection. Our men's jackets are typically 1.4-1.6 mm thick and our chaps 1.6-1.8 mm thick.
- When do I need to treat my leathers and how often?
It depends on your exposure to the elements how often you need to treat your leather. All of our leather comes treated from the factory and does not need to be treated right away. We do recommend that you treat your leather at least every 6 months. Always be sure to clean and dry before treating. Read our Leather Care Guide for more detailed information.
- What are range marks?
Leather is a natural material and as such it is subject to minor blemishes and imperfections. These are referred to as range marks. They are actually healed scars and scratches that the animal incurred while alive. These are not defects but authenticate that the material is real leather and make each piece truly one of a kind.
- What does naked leather mean?
- Custom Orders
- How long does it take to make a custom order?
It depends on the item and the time of year. It will also depend on how many items are in front of yours. Generally it will take 8-10 weeks.
- Will you customize an item I have now?
No. We only make special orders from scratch.
- How much can I customize an item?
We are limited as to what we can do. Click here for more info.
- Why do you have to send me a try on jacket? Can't you make it from the measurements that I give you?
Because over time we have found that this is the best method for ensuring that you get the proper fit.
- How long does it take to make a custom order?
- Returns & Exchanges
- Do I have to pay return shipping?
Yes, you will be responsible for return shipping.
- Do I need a return authorization number?
No. Just fill out the returns & exchanges form found on our website.
- Do I have to pay return shipping?
- Miscellaneous
- Do you have a store?
Yes, our store is located at 2029 Elk Creek Parkway in Independence, VA. Our hours are Monday-Friday 8:00am-6:00pm, Saturday 10:00pm-4:00pm (all times Eastern). For more information, please contact us.
- Do you have wholesale accounts?
No.
- Do you have an affiliate program?
Yes, please click here for information about our program.
- Do you have a catalog you can send me?
No, our Web site is our catalog. If you want to see a larger image or have any questions about our products, please contact us.
- Do you have a store?
